Thank you for choosing Cooley Dickinson for your medical care. While you are here, we'll do our best to make your stay a comfortable one. Our staff and physisicans take pride in our ability to care for the people in our community.

Cooley Dickinson's modern facilities, state-of-the-art diagnostic capabilities and highly qualified staff and health care providers offer you an excellent array of services. We have also earned recognition and praise from outside organizations. Our physicians and patient care staff strive to exceed your expectations.

We're in the process of developing an online patient guide to help orient you, your family and your visitors to our services and policies. Click on the section(s) below for more information.

• To request copies of your medical records, print and complete this form (requires a PDF reader).  Once completed and signed, fax the form to the Medical Records/Health Information office at (413) 582-2953.
• To read first hand patient experiences here at Cooley Dickinson Hospital, click to our 'What Our Patients Are Saying' section.
• Patients who are admitted to Cooley Dickinson Hospital receive a Patient Welcome Packet to help orient them to the hospital, its services and the kind of high-quality care they should expect to receive. To view the packet, click here.

If you have further questions or concerns, please don't hesitate to ask your care provider. As our guest, you are entitled to have your needs met with compassion, care and concern. It is our goal to make your visit a positive one. We hope you find your accommodations comfortable and we wish you well.

Visiting Guidelines

At Cooley Dickinson Hospital, there are no set visiting hours, but visitors are asked to respect patients' needs for a restful atmosphere. In some cases, in the Critical Care Unit or Childbirth Center, or at the patient’s request, visitation may be limited.

Cooley Dickinson Hospital is committed to providing the safest possible environment for its patients and staff – and for the community at large.

We remind visitors to clean their hands before and after their visit.

View a list of infection prevention tips here.

Thank you.

Downloads

Request Medical Records Autorization Form [pdf]

299_Auth_to_disclose_health_info_ 9-20-11.pdf 147.95 KB